Frequently Asked Questions

【Hotel / Guest rooms】
About reservation of this facility
Telephone reservations are not made at this facility.　
We recommend making a reservation from the Official website.
【Hotel / Guest rooms】
Do you have rooms with open-air baths?
There are rooms with hot spring baths.
Sugi-no-Ma, Hinoki-no-Ma, except for the standard Japanese-style, it is equipped to 8 types of rooms…Continue reading
【Hotel / Guest rooms】
Do you have a bed room?
Bed-type rooms are Yamaboshi-no-Ma Shirane, Iwasuga, Yamazakura-no-Ma, and Yamaboshi.
The modern Japanese-style guest room, Hoshimi-no-Ma, i…Continue reading
【Hotel / Guest rooms】
What time is the check-in time?
Please check in by 18:00.
Please call us if you arrive after 17:00.
The final meal start time is 18:30.
【Hotel / Guest rooms】
What time is check in and check out?
Check-in is at 15:00 and check-out is at 10:00.
【Hotel / Guest rooms】
Do you have a humidifier or an air purifier?
An air cleaner with humidification function is installed in all rooms.
【Hotel / Guest rooms】
Can I use a credit card?
Credit cards accepted at this facility are "Visa, JCB, Master, American Express".