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0269-34-2207
Reception hours 8:00 to 20:00
What is the road situation in winter?
In winter (December to March), anti-slip devices such as studless tires and tire chains are required.
Please inquire for road conditions im…Continue readingAbout reservation of this facility
Telephone reservations are not made at this facility.
We recommend making a reservation from the Official website.If you do not receive an email from the hotel
There are the following possibilities, so please check.
■Have you been set up for domain designated reception?
If you have restrictions s…Continue readingPlease set the car navigation with phone number 0269-34-2207
Address lookup may show a different location.For car navigation, call 0269-34-2207 Please set it withIs there a parking lot?
We offer 30 free outdoor parking lots.
The parking lot in winter will be the Giant joint parking lot, so there may be a temporary lack of …Continue readingIs there a transfer?
We will pick you up from the nearest bus stop "Shiga Kogen Yamano-Eki".
Please use if you come by public transportation.Entrance system of this facility
The entrance of this facility is auto locked at night. Open the password by entering your PIN using the touch panel on the right side of the…Continue readingAbout Shiroi Onsen (white hot spring)"Sulfur Spring"
If Shiroi Onsen (white hot spring)'s Sulfur Spring pump breaks down, the whole building will use the simple hot spring.Thank you for your un…Continue readingDo you have rooms with open-air baths?
There are rooms with hot spring baths.
Sugi-no-Ma, Hinoki-no-Ma, except for the standard Japanese-style, it is equipped to 8 types of rooms…Continue readingDo you have a bed room?
Bed-type rooms are Yamaboshi-no-Ma Shirane, Iwasuga, Yamazakura-no-Ma, and Yamaboshi.
The modern Japanese-style guest room, Hoshimi-no-Ma, i…Continue readingWhat time is the check-in time?
Please check in by 18:00.
Please call us if you arrive after 17:00.
The final meal start time is 18:30.What time is check in and check out?
Check-in is at 15:00 and check-out is at 10:00.Can children stay?
We accept children (elementary school students and younger) only in the rooms of Menkawa-no-Ma, Sugi-no-Ma, and Hinoki-no-Ma.
There is a hot…Continue readingChildren's dishes
For children of elementary school age and younger, we will prepare a smaller number of dishes and prepare meals similar to those for adults.Do you have a humidifier or an air purifier?
An air cleaner with humidification function is installed in all rooms.Can I use a credit card?
Credit cards accepted at this facility are "Visa, JCB, Master, American Express".Please use a sled for unloading during the snowy season
The parking lot in winter is a shared parking lot for giant ski resorts, so parking is not available.
We sincerely apologize for any inconve…Continue readingThis facility is "non-smoking" throughout the building, including all guest rooms.
This facility is "all rooms and all buildings are non-smoking" including guest rooms. (It cannot be used for electronic and heat-not-burn to…Continue readingIs there a gas station in Shiga Kogen?
There is no gas station in Shiga Kogen.
Please use the gas station at the foot of the mountain.Can I use Wi-Fi?
All rooms are available.
There is guidance in the room.Draft beer of passion
The draft beer of this facility uses Shiga Kogen Beer barrel that sticks to its own cultivation hop and brews it. Pale ale, Porter and Miyam…Continue readingAn anniversary cake can be prepared.
You can prepare a cake for guests staying on an anniversary. Please ask with a message 4 days in advance.
Available only for stays from Apr…Continue readingWhen is the best time to see autumn leaves?
It depends on the climate of the year, but in most cases mid-October is the best time to see them.Can I stay with my pet?
You can not stay with your pet.
Please note that pets are not allowed to be taken into the rooms or on the premises.
Thank you for your un…Continue reading